As our products are entirely handmade, we require 3 to 7 days to craft your order; this timeframe may be shorter if the production process proceeds smoothly. We ship directly from China, and shipping typically takes 7 to 15 days, though it may arrive even sooner.

We are all professional craftsmen with 10 years of experience; every single piece is entirely handmade.

All of our products are custom-made. We will repeatedly confirm the product details with you before proceeding with the firing process. Since these items cannot be resold once completed, we are unable to offer refunds. We appreciate your understanding.